Frequently Asked Questions
Here you will find frequently asked questions which will apply to most of the products on this website. Make sure you go trough this page to see if you can find your answer here. If you can't find the answer to your question, then go to the start page and look up the page of your product for product related questions.
Click on the question of your choice to see the answer!
Installation
• When I want to install the driver I get the message 'Driver not passed windows logo testing'
This message appears mostly on XP machines, and can be ignored if you are trying to install drivers from products, supported on this website.
Just press 'continue anyway' to continue the installation.
Freeview retune
• What happened to my freeview channels.
Viewers with a Freeview TV or box need to re-tune on september 30th 2009 from lunchtime onwards, to continue receiving channel Five and pick up new digital channels.
For more information:
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